Returns & Exchanges
At What's Up Wellness, we want you to feel as confident in your style as you do in your skin. If your fashion finds aren't a perfect fit, we offer easy returns and exchanges within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the unwashed and unworn items with original tags still attached into the original shipping bag or a secure box of your choice.
- 3.Attach the Label
Download and print the prepaid shipping label provided through our portal and securely tape it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier; you will receive a confirmation email with a tracking link to monitor your return's progress to our warehouse.